At Extreme Cold, every part, big or small, simple or complex, is specially designed for you. A team of more dedicated employees, including customer support representatives, internal job manager, sampling group, R&D division, material management office, tooling engineers, plant manager, machinist, manufacturing managers, Q/C specialist, finishing technician, packaging engineer, export specialist, and logistic agent, will take care of your product with the highest standards of integrity, excellence, and performance. “Continuous Improvement” is not just our slogan, but also our approach and commitment to better serve you, our valued customer, with the highest quality, but cost-effective products. At SMA, all of our group companies use CI methods such as Six Sigma, Lean Manufacturing, Total Quality Management, or ISO 9000 series standards, which emphasizes involvement and teamwork, evaluating and systematizing processes, reducing quality variations, and defects. Furthermore, SMA group is intensively learning and following the SA8000 Standard, which is an auditable certification of social accountability based on international workplace norms of the International Labor Organization (ILO) conventions, Universal Declaration of Human Rights and UN Convention on the Rights of the Child.